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What is a cookie?

A cookie is a small text file that we place on your browser when you visit or open our emails. Cookies, amongst other things, allow us to recognise you each time you re-visit, storing information about your browsing patterns and providing you with a more personalised user experience. Cookies are commonly used throughout the Internet to offer personalised services and most browsers are automatically set to accept cookies. There are in existence a variety of different cookies which are designed for use in specific sets of circumstances.

How do we use cookies?

You should be aware that information about you may be collected through the use of cookies when you use It is essential that we use some cookies in order to provide you with the services you have requested from us. Some cookies, however, whilst useful, are not essential, and when using you agree to the use of these non-essential cookies unless you specifically set your browser to reject them. Please see 'How to manage or disable cookies' below for further information.

The cookies we use on

We use different cookies at various different stages of your use of our websites:

Tracking Cookies Cookies are used to track your use of and provide us with various statistics. These statistics will not identify individuals, just general browsing patterns. For example determining which parts of the website are most popular and providing content accordingly. We use tracking cookies from web analytics services provided by Google and Yahoo. These cookies collect information including, but is not limited to, number of visits, duration of browsing, referring sites, pages viewed, path taken through All information these cookies collect is aggregated and is therefore anonymous.
Customisation Cookies These are used to recognise repeat visitors to and customise the visitor experience. When you initially enter we may place an anonymous cookie on your browser to enable us to recognise you the next time you visit the website. We may also place a further cookie on your browser when you purchase products, this will enable us to remember you next time you come to sign in, eliminating the need for you to re-enter your login details and customising your future uses of the website.
Search Marketing and Advertising Cookies We may also place cookies on your browser to provide you with behavioural advertising when browsing the Internet or when using search engines. Opting out of these cookies does not mean that you will no longer see L.K.Bennett advertising when browsing the Internet, it simply means the advertising you see will not be customised for you.
Courtesy Email Cookies We have the ability to retain your contact details, should you input them on our website, even if you do not complete your registration. Such contact details may be used to send you courtesy emails regarding the items placed in your basket.

How to Manage or Disable Cookies

If you do not want your browser to accept cookies and use them in the ways described above it is possible to change your browser settings to refuse cookies. It is also possible to delete existing cookies from your browser. Please be aware that blocking cookies will affect your web experience and may result in some parts of not functioning properly. Some cookies are designed to help save you time, for example, by remembering your contact details when you are making an order for the second time - this means that you will not have to complete the contact section again unless your details have changed. The procedure for modifying your privacy preferences is different for each internet browser and we recommend you visit for further information on altering your cookie settings. Alternatively, you can contact for help with altering and disabling cookies on