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A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if (in some cases) you agree. Cookies contain information that is transferred to your computer's hard drive.

Our website, lkbennett.com (our "site") is operated by L.K. Bennett Limited (company number 02699136) ("we", "us", "our"). The site uses cookies to distinguish you from other users and this helps us to improve our sites functionality as well as provide you with a personalised experience when you browse our site.

If you wish to remove cookies placed on your device by our site or stop our site placing further cookies on your device you can do this at any time (see below on how to do this).

You should be aware that information about you may be collected through the use of cookies when you use lkbennett.com. It is essential that we use some cookies in order to provide you with the services you have requested from us. Some cookies, however, whilst useful, are not essential, and when using lkbennett.com you agree to the use of these non-essential cookies unless you specifically set your browser to reject them. Please see "How to manage or disable cookies" below for further information.

Cookies are used to track your use of lkbennett.com and provide us with various statistics. These statistics will not identify individuals, just general browsing patterns. For example determining which parts of the site are most popular and providing content accordingly.

We use tracking cookies from web analytics services provided by Google and Yahoo. These cookies collect information including, but is not limited to, number of visits, duration of browsing, referring sites, pages viewed, and path taken through the site. All information these cookies collect is aggregated and is therefore anonymous.

These are used to recognise repeat visitors to lkbennett.com and customise the visitor experience. When you initially enter lkbennett.com we may place an anonymous cookie on your browser to enable us to recognise you the next time you visit the site.

We may also place a further cookie on your browser when you purchase products, this will enable us to remember you next time you come to sign in, eliminating the need for you to re-enter your login details and customising your future uses of the site.

We may also place cookies on your browser to provide you with behavioural advertising when browsing the Internet or when using search engines. Opting out of these cookies does not mean that you will no longer see L.K.Bennett advertising when browsing the Internet, it simply means the advertising you see will not be customised for you.

We may also place cookies on your browser to provide you with behavioural advertising when browsing the Internet or when using search engines. Opting out of these cookies does not mean that you will no longer see L.K.Bennett advertising when browsing the Internet, it simply means the advertising you see will not be customised for you.

If you do not want your browser to accept cookies and use them in the ways described above it is possible to change your browser settings to refuse cookies. It is also possible to delete existing cookies from your browser.

Please be aware that blocking cookies will affect your web experience and may result in some parts of lkbennett.com not functioning properly. Some cookies are designed to help save you time, for example, by remembering your contact details when you are making an order for the second time - this means that you will not have to complete the contact section again unless your details have changed.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

ON-SITE COOKIES
(Essential)

COOKIE DURATION PURPOSE
JSESSIONID Session Duration This cookie that identifies a customer's session on the site. 
CSRFToken Session Duration This is cookie that helps prevent a malicious website, email, blog causing an unwanted issue on the site, on a customer's browser. 
SecureGUID/ UUID Session Duration A GUID stores no information about you, it is only a unique number that is used to identify your browser in an anonymous way. GUID.org stores no information about you at all, not even your GUID.
     
ON-SITE COOKIES
(Non-Essential)
COOKIE DURATION PURPOSE
lkb-uk-cart  Session Duration Contains a unique ID to the customers session on whatever item(s) have been added to their cart. This way if a customer logs back into their account and has something in their basket the site will remember what products they are.
lkb.uk.user Session Duration Tracks if the user has accessed the homepage for the first time. 
recentlyviewed  Session Duration Tracks the last 3 products that the customer has seen.

Personalizes the shopping experience to show customers what they have previously viewed.
     
THIRD-PARTY COOKIE 
(Non-Essential)
COOKIE DURATION PURPOSE
*AWIN.COM 12 MONTHS We advertise on third party websites and Affiliate Window cookies are used to help us and our advertisers see which advertisements you click on and interact with. Each affiliate website has their own tracking cookies and privacy policy - we do not control the settings of these 3rd party websites and the data taken is not confidential or interchangeable.
GOOGLE 24 MONTHS Cookies that collect information, including (but not limited to) customers preferences/ location/ device/ visits on-site or email address.

Customer information i.e. email address is anonymised (hashed) and used to build profiles of similar preferences i.e. location/ device/ search queries. 

Cookies help us make your shopping experience more effective. Without cookies, it’s harder for us to personalise your shopping experience based on your preferences or to know how many times you've visited the site through various channels/ sources

GOOGLE ANALYTICS

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24 MONTHS

These cookies are used to collect information about how visitors use our site.

The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

We use the information to compile reports and to help us improve the site.

MENTION.ME 24 MONTHS

A javascript tag is placed on the post-order confirmation page & checkout page (to trigger the name sharing pages). 

Data (i.e. email address) is securely shared in a hashed format.

Cookies may also be set by certain social media sites such as Facebook, Twitter and Instagram, over which we have no control. These cookies are set by the third party social media sites to which they relate.

The privacy implications vary from social media site to social media site and will be dependent on the privacy settings you have chosen on these sites. Please refer to the relevant social media site's privacy and cookies policy for more information.

Other third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. For instance, our site, like most websites, includes functionality provided by third parties. A common example is embedded social media buttons. Disabling all cookies may mean you cannot access the functions offered by these third parties.

The procedure for modifying your privacy preferences is different for each internet browser and we recommend you visit www.allaboutcookies.org for further information on altering your cookie settings. Alternatively, you can contact [email protected] for help with altering and disabling cookies on lkbennett.com.

Any changes to this cookies policy in the future will be posted on this page and we will take all measures necessary to communicate any changes to this cookies policy to you. Please check back frequently to see any updates or changes to this cookies policy. We will also bring your attention to such changes by updating our cookie banner/ pop-up.

This policy was last reviewed and updated: May 2018.