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UK customers should order before 20th December at 23:59 (GMT) for guaranteed Christmas delivery.

International customers should order before 14th December at 18:00 (GMT) for guaranteed Christmas delivery.

EXTENDED RETURNS: All purchases made as a Christmas gift from 1st November 2017 will receive an extension on the standard refund and exchange policy until 14th January 2018.

Please note all orders will be despatched via the DPD and International orders via DHL. Orders with multiple items may be dispatched from both our distribution centre and an L.K.Bennett store. You will receive a separate dispatch confirmation email and tracking number for each shipment.

UK, ROI & Channel Islands Delivery

All orders will be despatched via the DPD. You will not be charged until the goods are despatched from our warehouse and will only be charged delivery costs once per order.

Orders with multiple items may be dispatched from both our distribution centre and an L.K.Bennett store. You will receive a separate dispatch confirmation email and tracking number for each shipment.

Please note, if you are ordering from L.K.Bennett for the first time, your delivery and billing address will need to match.

Note: once dispatched, orders will be delivered the next working day by DPD, except the following postcodes where orders may require an additonal 24hrs:

AB 31-38, AB 41-56, EI, FK 17-21, GY 9, HS 1-9, IM, IV, KA 27, KA 28, KW 0-14, KW 15-17, PA 20-78, PH 15-18, PH 19-29, PH 32-33, PH 45-48, PH 30-31, PH 34-44, PH 49-99, TR 21-25, ZE.

If your are experiencing problems with your delivery please email [email protected] or call our Customer Care Team on +44 (0)333 577 9900  8am - 8pm GMT, Monday to Friday and 10am to 5pm GMT Saturday.

Destination Delivery Charge
UK £4.95
UK Orders Over £250 Free
BFPO £4.95
Scottish Highlands £4.95
Channel Islands £4.95
Republic of Ireland £10

Tracking: When placing your order, please provide a mobile number or email address in order to receive regular updates on the status of your delivery; this will also enable us to send you an estimated delivery time.
PLEASE NOTE: We do not deliver to PO Box addresses.

UK Deliver To Store

To use the deliver to store service, please place your order online in the usual way, selecting the store you wish your items to be delivered to at the checkout. Your item(s) will be available at the store of your choice within two working days - you will receive an email when your package has been dispatched to the store.

Orders with multiple items may be dispatched from both our distribution centre and an L.K.Bennett store. You will receive a separate dispatch confirmation email and tracking number for each shipment.

PLEASE NOTE: To collect your order you will need to present your confirmation email, along with the card used to make the purchase or one form of ID. If you do not collect your order within 14 days of being contacted by the store, the goods will be returned to the warehouse. At this point you will be contacted for further instructions on how you wish to proceed with your order. Please be aware, a refund will not be issued until requested by the customer.

PLEASE NOTE: Deliver to store orders sent to outlets or clearance stores can only be returned to our warehouse, via free courier/royal mail services, or to a standalone store. Items bought in-store, or via mail order from a store, cannot be returned to our warehouse and must be returned to a standalone store.