Yes - 3 times recently I've tried to order stuff on-line and come to a grinding halt after logging into my account and entering my details and method of postage - then there is no prompt to move forward. It's just happened this morning again when trying to order shoes. Then to be told by customers services that they'll get back in 5-7 days is ridiculous. The offer will probably end by then. My husband has had to order for me twice now. Disappointed. Cannot remember how i ordered these shoes
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