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About this cookie policy

Like most website operators, we use cookies, tags, pixels, beacons and other similar technologies to gather and manage information. For the purposes of this policy and for ease, we will refer to all of these types of technology collectively as "cookies". This policy explains how we use cookies – please read it carefully.

For the purpose of applicable data protection laws, the data controller of personal data that we process using cookies (in order words, the organisation that determines how and for what purposes your personal data is used) is LK Bennett Fashion Limited (company no. 11903831 with registered office at: 95-96 New Bond St, London W1S 1DB) ("we" and "us").

If you have any questions about this cookie policy, please contact us at [email protected] For more information about our general data processing, please see our privacy policy,here.

What is a cookie?

A cookie is a small file of letters and numbers that is stored on your internet browser or the hard drive of your device or computer. Cookies provide certain information about your device or your online activity. There are different types of cookie on our site, as described below.

Some cookies are known as "session cookies". Session cookies only exists on your device for a limited period of time. Other cookies are "persistent cookies". These will usually stay on your device for a lot longer or until you delete them.

If you want to block or remove cookies, you can do so. Instructions for how to do this are set out below.

The categories of cookie that we use
  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
  • Analytical or performance (non-essential) cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality (non-essential) cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting (non-essential) cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties (such as our third-party advertising partners) for this purpose.

We will not place (and we won't permit third parties to place) non-essential cookies on your device when using our website unless you have indicated that you are happy for us to do so. You can change your mind at any time by updating your preferences.

The purposes for which we use non-essential cookies

We use cookies in each of the categories described above for a range of business-related purposes. We have included a detailed list of cookies and third party digital advertising partners [in the Annex at the end of this policy] if you would like more information than is included directly below.

  • Tracking and monitoring behaviour on our website
  • Cookies are used to track your use of our website and provide us with various statistics. These statistics will not identify individuals, just general browsing patterns. For example, determining which parts of the site are most popular and providing content to website visitors accordingly.

    We use tracking cookies from web analytics services provided by Google. These cookies collect information including, but is not limited to, number of visits, duration of browsing, referring sites, pages viewed, and path taken through the site. All information these cookies collect is aggregated and is therefore anonymous.

    We also place tracking cookies in our marketing emails as this helps us to improve our marketing activities – for example, these cookies allow us to see how many people open our emails, what time of day they open our emails and whether they click through on any of the information contained in the emails.

    We don't carry out any cross-web tracking, i.e. the only activity that we track is limited to our own website.

  • Customisation of our website
  • These are used to recognise repeat visitors to our website and to customise the visitor experience. When you initially enter our website we place a cookie on your browser to enable us to recognise you the next time you visit the site.

    We may also place a further cookie on your browser when you register for an account. This will enable us to remember you next time you come to sign in, eliminating the need for you to re-enter your login details and customising your future uses of the site.

  • Search marketing and advertising
  • We may also place cookies on your browser to provide you with targeted advertising when browsing the internet or when using search engines – it allows us to make sure that our advertising reaches people who are most likely to be interested in it.

    Opting out of these cookies does not mean that you will no longer see our advertising when browsing the internet, it simply means the advertising you see will not be customised for you.

  • Social media and third-party cookies
  • Cookies may also be set by certain social media sites such as Facebook, Twitter and Instagram, over which we have no control. These cookies are set by the third-party social media sites to which they relate. The privacy implications vary and will be dependent on the privacy settings you have chosen on these social media sites. Please refer to the relevant social media site's privacy and cookies policy for more information.

    Other third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies that collect data when you browse the internet (including our site) over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

How to manage or disable cookies

If you do not want your browser to accept cookies and use them in the ways described above it is possible to change your browser settings to refuse cookies. It is also possible to delete existing cookies from your browser.

The sites listed below could be a helpful starting point if you want to delete or block cookies. We are also working with our website developers and third-party technology companies to find ways to make it as easy as possible for you to manage cookies on our site. In the meantime, if you need additional help managing cookie preferences you can contact us at [email protected]

Company Contact
General information https://www.youronlinechoices.com/uk
Google Chrome https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Microsoft Internet Explorer https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Apple Safari https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Mozilla Firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Please be aware that blocking cookies entirely will affect your web browsing experience and may result in some parts of our website (and other websites that you may visit) not functioning properly. Some cookies are designed to help save you time, for example, by remembering your contact details when you are making an order for the second time - this means that you will not have to complete the contact section again unless your details have changed.

Changes to this cookies policy
Any changes to this cookies policy in the future will be posted on this page and we will take all measures necessary to communicate any changes to this cookies policy to you. Please check back frequently to see any updates or changes to this cookies policy. We will also bring your attention to such changes by updating our cookie banner/ pop-up. This policy was last reviewed and updated on 21/03/2022.
Our digital advertising partners and third parties that may process your personal data as a result of the use of cookies
Annex: our digital advertising partners and our cookies