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Any use by you of our website is conditional on your acceptance of these Terms & Conditions and our Privacy Policy. We may change these Terms & Conditions without letting you know and therefore it is up to you to check this page for any changes. Your continued use of our website means that you have accepted these Terms & Conditions and the Privacy Policy.

20% off All Shoes

20% off shoes offer is valid on the UK L.K.Bennett website (www.lkbennett.com) and in UK retail standalone stores and concessions. Offer is not valid on sale or discounted shoes. Offer cannot be used in conjunction with any other offer or promotion.

Offer ends 23.59 GMT, Monday 29 May, 2017. L.K.Bennett reserves the right to amend, cancel or withdraw this offer at any time.

In Store Personal Styling

Book a weekend appointment in store and our stylists will introduce you to the latest collections, seasonal trends and give expert advice to create the perfect occasion outfit or oversee a complete wardrobe overhaul. Each experience is completely bespoke and tailored to you so enjoy a luxury shopping experience, stress-free.

Appointments are complimentary and with purchases over £350 you’ll also receive an exclusive 20% discount and luxury gift. Call your nearest store to book an appointment.


Win a Holiday Competition

*Terms and Conditions

1. No purchase necessary to enter the prize draw.

2. This prize draw is open to UK residents aged 18 years or over, with the exception of employees of the Promoter, their families, agents and anyone else connected with this promotion.

3. Entries must be received by 23.59 on 9th June. The Promoter accepts no responsibility for any entries that are incomplete, illegible, corrupted or fail to reach the Promoter by the relevant closing date for any reason. Entries via agents or third parties are invalid.

4. Only one entry per person.

5. To enter, the entrant must provide their name, email address and telephone number in the form above.

6. One winner will be chosen from a random draw of entries received in accordance with these Terms and Conditions.  The draw will be performed by a random computer process.

7. The prize for the winner is a 7 day holiday for two people to The Florida Keys & Key West (valued up to £8,000). The prize will include a night in Miami at 1 Hotel, South Beach, followed by two nights at the Ocean Key Resort & Spa in Key West and four nights at Hawks Cay Resort, located on Duck Key midway down The Florida Keys. Prize to be booked by 31 July 2017. Travel to be completed by 30 June 2018. Prize is for 2 adults. Additional passengers and duration can be added on at an additional cost subject to availability. Return flights with Virgin Atlantic partnered with Delta Air Lines® to Miami. 4 * Accommodation in Florida Keys. Car Hire with Avis.

8. The Prize is non-transferable and non-refundable and the Winner cannot request any alternative prize (cash or otherwise).

9. TravelPlanners and the Promoter will request the winner’s permission to publish the winner’s name on their official social media accounts, including Twitter, Instagram and Facebook and on their websites.

10. The Flights and Hotels are subject to availability at the time of booking and embargoes and blackout periods may apply.

11. All persons must travel on the same flight and dates as the winner and carry valid passports.

12. The prize must be used by the winner and companions travelling together

13. Visa: It is the prize-winners responsibility to ensure that, should a visa be required to enter a country, this is to be obtained prior to travelling. Failure to ensure the correct documentation is in place will probably result in the passenger being refused passage on the aircraft.

14. Travel Insurance: It is the prize-winners responsibility to ensure they have travel insurance cover prior to beginning their journey.

15. Health Documents: It is the prize-winners responsibility to ensure they are in possession of any health documents that may be required for the country they are visiting.  Failure to obtain such documents could result in the passenger being refused entry.

16. Prizes are subject to availability. In the event of unforeseen circumstances, the Promoter reserves the right (a) to substitute alternative prizes of equivalent or greater value and (b) in exceptional circumstances to amend or foreclose the promotion without notice. No correspondence will be entered into.

17. The winner will be notified via email and post by Friday 16th June. The winner must respond to the email to claim their prize within 14 working days of the Promoter sending notification. If the prize is unclaimed after this time, it will lapse and the Promoter reserves the right to offer the unclaimed prize to a substitute winner selected in accordance with these rules.

18. The Promoter will use any data submitted by entrants only for the purposes of running the competition, unless otherwise stated in the entry details. By entering this competition, all entrants consent to the use of their personal data by the Promoter for the purposes of the administration of this competition.

19. By entering the competition each entrant agrees to be bound by these terms and conditions.

21. Any entrant that selects to receive communications from Travelplanners will receive a £100 travel credit via email no more than four weeks after their entry into the competition. Separate Ts & Cs from TravelPlanners apply.

20. The Promoter is L.K.Bennett Ltd, Registered Office: L.K.Bennett, Rivington House, 82 Great Eastern Street, London, EC2A 3JF. Registered in England No. 2699136

The website and all text, images, information, photographs contained within it, are owned by or licensed to L.K.Bennett. The copyright and all other intellectual property rights in the content contained on the website are the sole and exclusive property of L.K.Bennett.

The contents of the site and the site as a whole are intended solely for personal, non-commercial use. You may view the website and print its contents for this purpose only. You may not use, transfer, copy or reproduce any part of the website in any form or by any means except for the sole purpose of viewing its content, unless you have the express written permission of L.K.Bennett.

This website is owned and operated by L.K.Bennett Limited, a company registered in England and Wales under registered number 2699136. The registered office is at Rivington House, 82 Great Eastern, London, EC2A 3JF.

The advertising of products on this site is an "invitation to treat". You will indicate by completing the appropriate order form on the site the products that you wish to order. At the same time you will complete an authourisation for us to recover, through your credit or debit card, payments due to us. This means that your order is an offer, not a contract of sale between you and L.K.Bennett, so prices and stock availability won't be contractually confirmed until you receive the "confirmation of despatch" email which is sent out once credit card authourisation has been confirmed and stock levels have been checked. For the avoidance of doubt, the "order confirmation" email that is sent out once you have placed an order is just an acknowledgement of your offer and should not be taken as our acceptance of that offer.

These Terms & Conditions cannot be varied except by changes made by L.K.Bennett on the site, which we may make from time to time. In particular, nothing said by any representative of L.K.Bennett will operate as a variation to these Terms & Conditions or constitute a legal representation on behalf of them.

There may be specific exclusions relating to individual items or restrictions on certain items dependant on the country of export.


Shipping restrictions to United Arab Emirates & Qatar: Please note that we are currently unable to dispatch orders containing sales goods or goods offered at a promotional price to the United Arab Emirates & Qatar.

While every care is taken to ensure that all information on this website is correct, there may still be errors or omissions. If you find an error or omission please let us know by emailing [email protected] and we will correct it as soon as possible after verification.

We strive to represent our products as accurately as possible, but the colour of the item you receive may differ slightly from the colour in our photography.

We apologise for any inconvenience that may be caused, but we cannot always offer the exact described product at the specified price, if errors and/or omissions are present. In the event of human error or malfunction in the technology, the prices on the site do not commit us to sale.

L.K.Bennett must receive payment in full for your order before it can be accepted. Once your credit card has been authourised and stock is checked, L.K.Bennett will send you an email receipt confirming your order. Please keep this receipt for your records.

We can only accept orders for items that are in stock. In exceptional circumstances, if we are not able to fulfill an order we have accepted, your credit card will be refunded with the original price and we will notify you by email. In no circumstances will we be liable to you for any additional amounts.

L.K.Bennett reserves the right to refuse to supply any person for whatever reason.

L.K.Bennett makes every effort to keep the site up-to-date but cannot guarantee that this site and its content is completely free of technical errors. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site. We are also not liable for any damages associated with use of this site however caused. L.K.Bennett's total liability for any claim howsoever arising shall not exceed the price of the goods supplied by L.K.Bennett to the customer, together with any postage costs incurred. L.K.Bennett shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way.

L.K.Bennett makes every effort to deliver items in a pristine condition, however items offered in our sale or outlet section may have previously been on sale through our stores or partners and may have marked or damaged packaging. Please be assured that this is in no way reflective of the condition of the goods inside.

This website, its contents and any contracts arising out of it are governed by English law. By entering into a contract both parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable for these Terms & Conditions and shall not affect the validity or enforceability of any remaining provisions.

All online orders will be charged in British Pounds Sterling (£) and include Value Added Tax at the current rate (unless you have selected an alternative country where VAT is not chargeable), but exclude postage and packaging. Prices on the website are set at the same rate for all locations, we are currently unable to adjust pricing at country level. Prices quoted on the website are indicative only and are subject to change. Prices on the website may differ from those in L.K.Bennett stores.

We will always strive to offer the very best level of service to all our customers, but should you wish to raise a complaint, please email [email protected] or call us on +44 (0)333 577 9900 and we will do our best to resolve your complaint as quickly as possible. If your dispute remains unresolved, you may be eligible to use the European Commission’s Online Dispute Resolution platform here: https://webgate.ec.europa.eu

IN-STORE RETURNS POLICY - FULL PRICE STORES

If you are not entirely satisfied with your purchase, we are happy to offer a refund, exchange or gift card for any full price items returned within 28 days of purchase, providing they are returned in their original condition and accompanied by proof of purchase. Sale items are eligible for an exchange or gift card only. Proof of purchase is required with every refund or exchange.

This is in addition to your statutory rights.

Please note that our full price stores are unable to refund or exchange items purchased in outlet stores.

 IN-STORE RETURNS POLICY - OUTLETS

If you are not entirely satisfied with your purchase, we are happy to offer a refund, exchange or gift card for any outlet items returned within 28 days of purchase, providing they are returned in their original condition and accompanied by proof of purchase. Sale items are eligible for an exchange or gift card only. Proof of purchase is required with every refund or exchange.

This is in addition to your statutory rights.

Please note that our outlet stores are unable to refund or exchange items purchased online or in full price stores.